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Adding or Updating Administrators

Add or invite administrators to new or existing contracts.

Jeremy Brown avatar
Written by Jeremy Brown
Updated this week

Adding administrators to new contracts

  • When a sales order is completed and entered as a contract, the point of sale, or the designated administrator, is sent a registration link via email.

  • This process is done by our Order Management team during the processing of the purchase order

  • Specific requests for administrators to be included in this registration process are to be included by the sales team in the purchase order.

  • Additional administrators can be added to the new contract by the point of contact once they establish their own administrator account.

Rostered Administrators

  • Included in the roster file as staff

  • Added to the roster before a nightly sync

  • Request that district IT personnel handling the roster sync add them

  • Rostered admins cannot have dual roles assigned to the same account.

    • An admin cannot act in a teacher role to manage classes and assignments

    • A teacher cannot act in an admin capacity to manage school rosters or teacher accounts.

  • SSO will only work with the linked account, one username and ID per SSO.

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